Privacy Policy
Last updated: April 17, 2026
At Spinsy, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information as an Australia-based player.[1]
Information We Collect
We collect personal information you provide directly, such as your full name, date of birth, email address, phone number, residential address, payment details for AU$ transactions, and identity documents (e.g., passport or driver's licence) for verification.[1] We also automatically collect usage data including your IP address, browser type, pages visited, and session information through cookies and tracking technologies.[1] This information is gathered during account registration, gameplay, transactions, and customer support interactions to comply with Australian gambling regulations.[1]
How We Use Your Information
We use your information to verify your identity and age as required by Australian law, process deposits and withdrawals in AU$, and provide our gaming services.[1] Your data helps us detect fraud, prevent money laundering (AML), and comply with gaming licence obligations.[1] We may also use it for customer support, account-related communications, and to improve our platform through analytics, without selling it to third parties.[1]
Information Sharing
We share your information only with trusted third parties such as payment processors for AU$ transactions, identity verification providers, and fraud/AML compliance agencies.[1] Disclosure may occur to regulatory bodies, law enforcement, or as required by Australian law, including AML reporting and court orders.[1] We do not share your data for commercial purposes with unrelated parties.[1]
Data Security
Your data is stored on secure servers with encryption protocols protecting information both in transit and at rest, accessible only to authorised staff.[1] We implement comprehensive measures against unauthorised access, alteration, or disclosure, in line with industry best practices.[1] Retention periods include 7 years for account and transaction records (for AML compliance), 5 years for identity documents, and up to 2 years for cookie data.[1]
Your Rights
Under the Australian Privacy Principles, you can request access to your personal information, seek correction of inaccuracies, and request deletion subject to legal retention requirements.[1] You may withdraw consent for marketing communications and lodge complaints with the Office of the Australian Information Commissioner (OAIC).[1] Where applicable (e.g., for international users), GDPR rights such as data portability may also apply; contact us to exercise these rights.[1][2]
Cookies and Tracking
We use cookies and similar technologies to track browsing behaviour, session data, and improve user experience on our platform.[1] These enable analytics, personalised content, and essential site functions; you can manage preferences via browser settings.[1]
Contact Us
For privacy questions or to exercise your rights, contact our privacy team.
[email protected]